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    Bkground

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    Visit Ann's Craft Shack
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    FAQs

    Orders

    After your order is placed, we will email you with an order confirmation.

    You can use your order number from your confirmation to check your order status. Once your order ships, we will provide a tracking number.

    Request a cancellation within 2 hours.  

    1. In your order confirmation, click the Order Status link.
    2. From the Order Status screen, click Cancel Order.
    3. Select the reason for cancelling
    4. Click Submit. 

    Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it is made.

    The pre-made is shipment ready while the made-to-order products may take 2 WEEKS to be created for you. Furthermore, custom made products may take 4-6 weeks to be completed before shipped.

    Look for the following image if a product is ready for shipment immediately:

    Ready to Ship!

    Absolutely! 

    Please contact us for a quote. 

    Custom orders can have a lengthier processing time of four to six weeks.

    Shipping

    Our company ships through USPS, UPS, and FedEx
    We currently ship to, and offer free standard shipping, across the U.S. (lower 48 states).

    Yes. Expedited shipping is available; however, please note, selecting expedited shipping during checkout does not ensure a faster processing time.

    Your product may still require processing time to be made. Once a product is IN STOCK or has been created, then it is ready for shipping, and that is when expedited shipping will apply.

    Returns and Refunds

    If you’re looking to return your order for whatever reason, we’re here to help! We offer free returns within 30 days of delivery. You can return your product for a refund to the original payment method.

    Below are some examples of common exceptions:

    • Returned items must have no visible signs of wear or use.
    • Gift cards are final and cannot be returned.
    • Personalized and/or customized goods are final and cannot be returned or exchanged, unless due to our error.

    Discounted items marked as “final sale” cannot be returned or exchanged, unless due to our error.

    To initiate a return, please complete the following steps:

    1. From your Delivery Confirmation email, click the “Initiate a Return” link.
    2. In the Return form, select the product(s) you would like to return.
    3. Print the prepaid return shipping label that you will receive by email
    4. Within 30 days of delivery, send all items back to us using the label provided

    Refunds

    There are certain situations where only partial refunds are granted:

    • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    • Any item that is returned (postmarked) more than 30 days after product was delivered

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, you may elect a store credit to be placed on your account, or a refund to be processed and a credit will automatically be applied to your credit card or original method of payment; please allow 5-7 days for this to appear on your statement. 

    Unique Night Light with Interactive Decor

    fun artistic display by day... mesmerizing light show by night

    hmmm, more details please!

    This unique and functional decor offers priceless benefits: 

    • Art and Entertainment

      Guests will be curious when they catch a glimpse of your one-of-a-kind night light; it is bound to be a conversation piece.

      A gorgeous wood box serves as a blank canvas to create and recreate a mesmerizing artistic display. Add one or many of your chosen designs and simply rearrange the designs until a desired scene is formed.

      With a variety of swappable hand-painted acrylic design pieces, you can rearrange your scene as often as you like, or refreshen your display with new designs.

      For artists, creators, DIYers, if you like painting, or coloring with acrylic paint markers, we also offer UNPAINTED options so you may your own personal touch.

    • Gentle ambiance

      A soothing and comforting sleep aid to help you fall asleep or to instantly brighten a dark area and perhaps the overall mood. 

      Alleviate anxiety or stress, or fear of the dark.

      Use adjustable settings to provide just enough lighting for tasks at night, while eliminating the shocking blasts from bright lights.

    • Safety and Convenience

      Reduce accidents or stumbling over objects in the dark! Easily find your way around at night for bathroom trips, to check on baby, or for a midnight snack…

    A deep reddish brown wood box with randomly placed rectangular slots on top of the lid

      Unicorn Forest

      Unicorn Forest Day View

      Unicorn Forest Blue LED

      Unicorn Forest without House

    Materials

    CherryMahoganyMapleOak
    OakPadaukPurpleheartYellowheart